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MedCo Technology Privacy Policy and Terms of Service

Effective Date: March 1, 2026

MedCo Technology (“MedCo Technology,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through medcotech.com (the “Site”), how we use and share it, and the choices available to you — including our SMS/text messaging program.

1. Information We Collect

Information you provide to us

  • Contact and quote-request forms (name, email, phone, organization, role, and message content)
  • Information you provide when requesting product information or ordering

Information collected automatically

  • Usage data via Google Analytics (pages visited, time on site, referring URL, general device/browser type, approximate location derived from IP address)
  • Cookies and similar technologies (see Section 3)
  • Standard server log data (IP address, browser type, access times)

SMS/text opt-in information

  • Mobile phone number, name, and consent status if you opt in to receive text messages from us

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and fulfill requests for product information, quotes, or orders
  • Operate, maintain, and improve the Site
  • Understand how visitors use the Site (via aggregated analytics)
  • Send SMS communications to those who have opted in (see Section 4)
  • Comply with legal obligations

3. Cookies and Analytics

We use cookies and similar tools, including Google Analytics, to understand Site traffic and usage patterns. You can control cookies through your browser settings; disabling cookies may affect some Site functionality. We do not use cookies to serve third-party advertising.

4. SMS / Text Messaging Program

If you provide your mobile phone number to MedCo Technology — through our contact form, a quote request, or a direct request to a member of our team — and opt in to receive text messages, the following applies:

What we collect. When you opt in, we collect your mobile phone number, your name, and the fact and date of your consent.

How we use it. We use this information solely to send you SMS messages related to your inquiry, quote request, order status, or scheduled service — for example, confirming receipt of a request, providing order or delivery updates, or coordinating a scheduled appointment.

Consent. By checking the SMS opt-in box on our contact form, you consent to receive text messages from MedCo Technology about your inquiry, order, delivery, or scheduled service. Consent to receive text messages is not a condition of any purchase.

Message frequency and rates. Message frequency varies based on your inquiry or order. Message and data rates may apply.

Opt-out and help. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us directly at info@medcotech.com or 855.475.4647.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

No third-party sharing. Mobile phone numbers and SMS opt-in consent collected through this program are used only to operate MedCo Technology’s own text messaging program. This information is never sold, shared, or disclosed to any third party or affiliate for marketing or promotional purposes. No mobile opt-in data is shared with third-party marketing platforms, list brokers, or affiliates under any circumstances.

5. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who perform functions on our behalf (e.g., our website host, form processor, analytics provider, SMS platform provider), bound by confidentiality obligations
  • Authorities when required by law, or to protect our rights, safety, or property
  • A successor entity in connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Choices and Rights

Depending on where you live, you may have rights to know what personal information we hold about you, request correction or deletion, and opt out of the sale or sharing of personal information (MedCo Technology does not sell personal information). To exercise these rights, contact us using the information in Section 12. We will verify your request before acting on it.

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site links to third-party sites (e.g., YouTube, Amazon) that have their own privacy practices. This policy does not apply to those sites.

11. Changes to This Policy

We may update this policy from time to time. The “Effective Date” above reflects the most recent revision. Material changes will be posted on this page.

12. Contact Us

Questions about this policy or your information: info@medcotech.com or 855.475.4647.